Plaza Light Information

The FAST LANE Traffic light provides important information about your FAST LANE transaction, your account status and potential violations. When you enter a FAST LANE you will see a traffic light which is usually located on the left hand side (driver's side) of the lane. The traffic light will provide you with one of three messages: (1) Top Yellow Light "Call Fast Lane'', (2) Middle Yellow Light "Low Balance'' or (3) Bottom Green Light "Thank You''. If you receive a green light this means that your transaction was properly recorded. However, if you receive a Yellow Light you need to respond promptly to the message provided.

TOP YELLOW "CALL FAST LANE'' LIGHT
If you receive the top yellow CALL FAST LANE light it indicates the following:

You may have been recorded as a violator and you are required to contact the FAST LANE Service Center 1-877-MASSPIKE (877-627-7745) to determine why your FAST LANE transaction was not recorded.  You should not use any FAST LANE until you have contacted the FAST LANE Service Center and verified that your account is in good standing and that your transponder is working properly. If you disregard the Top Yellow "CALL FAST LANE" Light and continue to use FAST LANE you may be issued a violation. A violation results in a $50.00 fine per occurrence.

MIDDLE YELLOW "LOW BALANCE'' LIGHT
If you receive the middle yellow LOW BALANCE light it indicates the following:

If you chose the manual replenishment method for paying your FAST LANE tolls, you are being notified that you have a low balance and that you should replenish your account before it falls to an insufficient amount. Otherwise you will be issued a violation, which will result in a $50.00 fine per occurrence. If you chose an automatic replenishment method (e.g., credit card, bank account) to pay your tolls, your account should be automatically replenished that evening. If you continue to get the "LOW BALANCE" light call the FAST LANE Service Center.

BOTTOM GREEN "THANK YOU" LIGHT
If you receive the bottom green THANK YOU light it indicates the following:

Your FAST LANE transaction has been successfully completed. Thank you for using FAST LANE.


THE SPEED LIMIT IN ALL FAST LANES IS FIFTEEN (15) M.P.H.
YOU ARE REQUIRED TO OBEY THE POSTED SPEED LIMIT.

E-Z Pass patrons will receive the same lights as FAST LANE patrons.